Archive for the ‘PPC’ Category

How Offline Activity Presents Online Opportunity

Monday, April 26th, 2010

It is often said that retailers are yet to quantify the link between online browsing and offline purchases and it is these trends that are hindering investment in digital. However a similar relationship exists between offline activities and their ability to drive online visitors and conversions and I am not talking about in traditional offline campaigns.
Popular TV series like Masterchef are capturing audiences offline and their love and excitement of this show is being translate into online activity. However is your brand taking advantage of the hype?

How MasterChef Is Driving Online Activity
The latest series of Masterchef has taken Australia by storm with 1.69 million people tuning into the premier of the series. But it isn’t just this 1½ hour slot that people are tuning into daily. Search trends show that at present the terms “MasterChef” & “Master Chef” are attracting 400,000 searches per month online alone.

What is however interesting is when overlaying monthly trends with generic terms like recipes it is clear that increases in food related searches mirror that of searches for the Masterchef show. Combine this with a simple Twitter search for the term Masterchef and it is easy to see just how hooked Australians really are. However whilst this seems like an obvious trend, it seems few are translating this into their online strategy.

Translating Trends Into Traffic
Not every show on TV presents a MasterChef opportunity however following the trends could prove very lucrative online for many organisations who operate in a field related to the latest hit TV show.

At present I believe there is probably 2 or 3 opportunities going by the wayside – MasterChef being one of them. And whilst Coles seems to own the branding rights on MasterChef, there are still many online opportunities to take advantage of – particularly if you were one of Coles biggest rivals. One of the other notable opportunities would be Underbelly which had 2.2 million people tune in to its series premier. Such programs could drive searches and interest in Australian crimes movies and books which could prove particularly beneficial for brands such as Borders.

Online Tactics Not For The Faint Hearted
Whilst planning tactics and initiatives around popular shows is not a completely new, this is not only relevant to offline TV activity. The rise of social media has meant that real time search is becoming increasingly more important as consumers react to their surroundings and move online for instant information gratification related to shows or events or world news.
Earlier this year I covered this very topic in an article about real time search and highlighted how Amazon re-acted to Michael Jacksons demise – with a full micro-site and digital strategy up within hours of his death. As a result of their swift action Amazon had cashed in on the opportunity before their competitors had even considered how to leverage the opportunity.

To build strategies around “pop search & social media culture” is of course not an easy task and requires flexibility in systems, processes and also a change in mindset for planning and reacting to news and fads. However those that do will gain a distinct advantage over their competitors in the coming years and are more likely to gain an advantage over their competitors online.

© Digital Marketing Lab Blog

Written By: Teresa Sperti

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4 New Mobile, Video & Paid Search Tools & Innovations

Monday, April 5th, 2010

Every day a new tool or innovation hits the market and sometimes it is difficult to keep up with them all. The performance advertising market, obviously dominated by Google, is one of the areas receiving a lot of attention and investment at present, thus I felt it appropriate to share some of the latest developments and new innovations in the sector in the past month alone.

1) Google Innovations Lab & Remarketing Tool
Paid search innovation for Google is increasing at a rapid pace as Facebook is set to nab $2 billion in advertising revenue from the search giant in the next 2 years. This combined with keyword inflation which is diminishing advertiser value is testing Google’s ability to continue to grow ad revenue. One way Google is attempting to drive innovation is through Google’s Innovations Lab. The lab provides a sneak peak into some of the new formats Google is offering, along with the ability to provide Google with feedback on the new formats. In particular one interesting new format is the Google remarketing tool - which allows advertisers to remarket to consumers by delivering tailored messages based on user onsite interaction.

For more information visit: http://www.google.com/ads/innovations/remarketing.html

2) Mobile Phone Application Targeting – Google & Apple
In February Google announced its new mobile app targeting in Australia, which allows advertisers to target specific mobile apps through their content network. However it seems that a not so likely competitor is set to take it to the search giant in the mobile advertising space. Apple is expected to launch its ad network on the 7th of April – likely to be termed iAd. At this stage it is unclear if the network will provide app advertising, or other ad formats on the iPhone however what is clear is that with mobile search and advertising still growing the battle to own the mobile advertising market is sure to be a battle of the titans.

3) YouTube In Video Display Ads
Although invideo ads were introduced onto the YouTube scene in 2007, YouTube has released a new tool through Google AdWords to allow advertisers to create animated invideo advertising that enables advertisers to target users invideo in a few simple steps. These ads can be targeting according to demographics, content categories or even placed at a video-by-video level. The ads appear for several seconds part way through a video and fade away if they’re not clicked on. With video usage sharply increasing there is no doubt that new services such as these will see high take up rates in video advertising in the year/s to come.

For more information visit http://www.youtube.com/t/ads_invideo

Google Search Funnels;
The age old argument of click attribution seems to be over – well at least Google thinks it is. Google has launched a new tool for Google AdWords customers to enable advertisers to attribute value across the search funnel not just attribute the conversion to the final click. There is no doubt Google’s latest tool has been built to demonstrate value from broader more expensive keywords to increase revenues however there is some definite advertiser benefit in here as well. AdWords Search Funnels provide a set of reports to describe the ad click and impression behavior on Google that leads to a conversion. Some of these reports include the first and last click analysis as well as assisted conversions. Search funnels is available through accessing the conversions tab in the reporting module of AdWords.

For more information visit: http://www.youtube.com/watch?v=Wwj5W0UzAlo&feature=player_embedded#

© Digital Marketing Lab Blog

Written By: Teresa Sperti

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Taking Advantage Of Paid Search For Mobile

Monday, February 1st, 2010

Building a mobile site does not guarantee visitors will flood your site. Like any website, a mobile site requires a strong marketing strategy to draw users in. And it seems that one of the most popular online marketing tools in Australia – paid search – provides a lucrative opportunity for mobile marketers.

Globally it seems that whilst paid search represents a tiny portion of the total search market it is one that is showing rapid growth. This lack of share is partly attributed to the current low levels of market saturation meaning that those who enter early may benefit from lower than normal CPCs.

Is It Worthwhile To Invest in Paid Search in Australia?
With paid search commanding such a small piece of the paid search pie does it justify the effort to invest time and resources into maintaining a mobile paid search campaign? Statistics on mobile search in Australia are difficult to come by. Thus to illustrate the type of volume searches particular categories are attracting I have used the Google mobile keyword tool. The keywords utilised are taken from 4 key segments – jobs, real estate, holidays and entertainment.

What is interesting to see but not surprising is that those within the entertainment category such as movies and dining have a much larger ratio of searches on mobile to desktop. This is because users on the move are actively seeking information to make quick decisions about “where to next”. However other categories such as real estate still show promise not in terms of ratio’s but in overall volumes that users are searching via their mobile phone.

Setting Up A Campaign – What You Need To Know
Setting up a paid search mobile campaign is much like setting up a campaign for paid search on a desktop with a few key differences;
1) Ad Length; WAP text ads are much shorter in nature – with only 2 lines of text with a maximum of 18 characters for each. Display URLs can only be a maximum of 20 characters
2) Call To Action; Mobile ads can display a click to call button at the end of the ad instead of a display URL. In these instances the advertiser pays when a user clicks to call.
3) Carrier Targeting Options; In Australia like the US advertisers can choose to target ads to users on specific carrier networks ie Optus Mobile, Telstra etc.

What’s Coming
As always simple search advertising is just the beginning for Google. If we look further afield to the US, there are several interesting developments that will hopefully hit our shores;

1) Application Targeting; With the phenomenal growth of applications for mobiles it is no wonder that Google has begun to offer app targeting in the US. Similar to the growth of video, Google has pounced on this opportunity to provide widespread distribution of ads within applications.


2) Handset Targeting; In the US, Google has also started to offer mobile device targeting options. Thus if you only want your advertising to be shown on an iPhone you can do so. This enables marketers to have the flexibility to drive users to their mobile sites on devices that are compatible. Read more on this here

Perhaps however the most interesting developments are yet to come. In a recent interview Eric Schmidt alluded to the fact that Google has much more up their sleeve in this arena when he stated “serious growth in mobile advertising will take time. It’s probably the case that the real impact on mobile advertising will come from products that aren’t yet built,”

© Digital Marketing Lab Blog

Written By: Teresa Sperti

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6 Ways To Breathe Life Back Into Your Paid Search Campaign

Tuesday, January 26th, 2010

Paid search now represents over 50% of online advertising in Australia, and continues to grow. Despite it being a cost effective marketing tool, marketers need to drive paid search harder than ever before to combat rising costs associated with keyword inflation. This article exposes some of the major areas that are often under-utilised with paid search.

1. Analytics;
Too much time is spent in the AdWords interface / and bid management tools and a lack of time is spent in analytics. Refining a campaign on the basis of the your paid search interface is like making a pizza without the dough – it is sloppy and is missing the vital ingredient to make it a success.

2. Ad Text;
So often marketers forget to modify the ad text or ad groups are too large resulting in untargeted ad text. Clive Peeters for instance has a current sale on with 25% off selected fridges, however when I search for a fridge the Clive Peeters ad doesn’t tell me this! Marketers spend a lot of time to devise messages for glossy ads whilst significant paid search spend is being spent without enough focus on the key message to drive results.

3. Yahoo Search Marketing;
As Yahoo search marketing powers paid search on Bing, it represents approximately 1 in 10 searches in Australia. With significantly less advertisers on their network, it provides an opportunity to drive traffic at a lower cost and provide reach to consumers that you may not be currently attracting to your site.

4. Impression Share;
Whilst conversions and engagement should be your ultimate goals – brand marketers cannot ignore the importance of increasing share of voice within SERPs to reinforce a brand in the market. As many campaigns target broad keywords, it often means impression share can run at low levels, meaning consumers may only be exposed to your brand 10 – 20% of the time that people are searching for relevant queries. Using the Google reporting tool, set some impression share targets to reach – and look for ways to refine the campaign to achieve them ie expanding your negative keyword list, pausing keywords which drive very low click through rates both of which help improve a campaigns performance anyway.

5. Competitors Campaigns;
Is your competitor running a special offer that could be driving new search queries. Consumers often can recall the offer but not necessarily the brand name. Monitor competitor marketing activities and piggy back off some of their media exposure and campaigns by targeting relevant queries related to their latest campaign.

6. News-Worthy Content & Issues;
Topical issues are now driving much search activity on social sites and the internet and thus SEOs are focussing on this area heavily. However paid search is more agile and targeting keywords based on topical issues could be considered as a technique to drive traffic to content onsite which covers the latest relevant topics.

© Digital Marketing Lab Blog

Written By: Teresa Sperti

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