Archive for the ‘Digital News’ Category

Google All A Buzz About What?

Wednesday, February 10th, 2010

Sooner or later Google was going to make a much larger play for the social media market. With over 1 billion searches happening a month on Facebook alone, and social media overtaking search as the largest online category – Google was threatened. There were talks of a buy-out of Twitter and other discussions with networks in the past but nothing came to fruition so Google has gone it alone.

Will you get a Buzz out of Buzz?
With the recent exposure of Buzz you might be thinking what I was – Buzz sounds like Google Wave right? After some initial poking around my conclusion is that it is like Wave except for one differentiating factor – it’s integrated into your Gmail Account. This I believe has been a smart move by the search giant. If Google is ever to crack this market, they know the only way to do it is to leverage their existing Gmail user base, whom already have established contact lists.

However despite all of the hype, will it be a tool that revolutionises the industry? Let’s take a more in-depth look at what the tool offers;

It’s a bit like Twitter; Users on Buzz can post updates and decide whether to share them privately or with the world. As users are looking for more flexibility in social media to decide whom they will share content with, this might provide users with the control they are looking for.

It’s a bit (actually a lot) like Facebook; Users can share photos, videos & their status with their connections. There are some cool ways users can view photos and comment on content but it’s probably not going to convert the masses.

It’s a bit like Foursquare; Users can tag the location of their tweets and also view tweets on a map in surrounding areas. Unlike Foursquare where conversations occur about a particular location / thing to do, Buzz is more about general conversations occurring in particular locations and being tagged for user benefit.

It takes some elements from Friendfeed; Like FriendFeed Google Buzz allows users to aggregate content from Twitter, Picaso and a few other social applications. It is important however to note that users cannot feed in content from their Facebook profile.

My Verdict
The most under-developed market in the social world is geo-location social media and I believe Google could carve a good slice of this market. Outside of this, my view is the functionality is largely undifferentiated, and I don’t think it will be enough to draw users away from their existing applications. With Facebook now boasting over 400 million users, Google has their work cut out for them as their Gmail user base only has 176 million users. In my opinion this is one war Google wont win with Buzz and maybe Google’s last hurrah for social media. With its many failed attempts Google may have to sit on the social media sidelines and be content with integrating social into their search offering.

Want to know more about Buzz – view the official Google video here

Got an opinion on how Buzz will change the social landscape – would LOVE to hear it, please comment below.

© Digital Marketing Lab Blog

Written By: Teresa Sperti

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • LinkedIn
  • MySpace
  • YahooMyWeb
  • TwitThis
  • StumbleUpon
  • Technorati
  • Reddit
  • Yahoo! Buzz

A long long road ahead - Australia’s Digital Industry

Monday, November 16th, 2009

6 weeks ago I returned to Australia after a 2 years of working in the UK digital industry.

Despite keeping a very close eye on the market here I felt like a freshie jumping back into the Australian digital pond. And so now as I establish myself in my new role and am getting re-acquainted with the market I feel I am well equipped to give a outsiders views on our industry - before I become completely sub-merged in it.

Since returning I have invested a lot of time in establishing a digital roster and also found time to attend the Digital Marketing & Media Summit 2009 in Melbourne. All of this listening and active dialogue with “experts” in the space has allowed me to draw some conclusions on the state of our market - which demonstrate some very harsh realities. It’s a long long road ahead!

Let’s start with agencies - over the past few weeks I have met with a whole host of agencies ranging from so called search experts to digital generalists and whilst there are some shining stars, the rest resemble cowboys in the wild west. I am amazed by the many high profile search agencies that sell their automated link building services through their “network” of sites, and digital agencies who clearly display a lack of basic knowledge of how to structure an email template. So it is no wonder there is not a flurry of digital case studies demonstrating successful monetization of the channel here in Australia.

However the cream on my digital cake was today when I attended the Digital Marketing & Media Summit 2009 which showcased what should have been the creme de la creme of the industry. Putting aside the few star performers, the majority left me wondering where some of the truly good examples are hiding. To hear Nissan’s agency discuss their latest campaign was a real eye opener. Their agency expressed as part of the z370 launch there was a Facebook page which low and behold resulted in replies from consumers to their surprise. So what happened? This caused a problem because no one could monitor it therefore their move into social media was considered by the agency as an unsuccessful attempt showing the sheer lack of knowledge of the space.

Or perhaps what was more frightening was the iSpyLevi case study where the agency was asked if the campaign showed any contribution to sales which the agency replied that they didn’t know. I understand that social media doesn’t always have a direct flow on effect but with such a high profile campaign surely there was some uplift and what’s more surely the agency would want to know this important information. And to top it off during the campaign period they took their site down, in a time where users should most likely be attracted to their site to possibly buy.

So in an industry where client side professionals are dependent on agencies to advice, it’s no wonder senior executives are still worried if an investment in a certain area of digital will pay dividends.

So faced with this market, what is a client marketer to do? From one client side marketer to another here are my top tips to navigate the agency landscape and find suppliers who get digital;
1) Client side marketers need to invest more time to learn about digital from the local and global industry. Gather your knowledge from trusted sources and retrain yourself so you can make educated decisions. Sites such as digitalministry.com.au, internetretailing.com.au and even the blog onlinemarketingbanter.com are great places to start locally. Globally leverage sites such as eConsultancy.com, sphinn.com (which is a social bookmarking site for marketers) or davechaffey.com for digital in general or for search use searchengineland.com, seomoz.org or even seobook.com
2) Question your agency and re-question their abilities. If they have done one campaign it doesn’t make them an expert - and if they are a traditional agency question if they really have the ability and knowledge in the digital space. Your brand is not a playground for experimentation.
3) Meet with lots of suppliers before making a decision. There are good agencies out there but you need to spend the time to find them.
4) Go by recommendations; Of the few digital professionals you trust or look up to on the client side - seek their recommendations PS if you are still unsure on this one and need some help drop me a line am happy to provide recommendations.

5) What about the metrics – Find out what the agency has delivered – not just view their creative. Many agencies are so proud of their micro-sites and mobile apps that they haven’t had time to stop and measure what they have delivered. Yes this in a space which has far more measurability than any other.
6) Ask for transparency – This is particularly crucial for search – if an agency cannot provide visibility of your AdWords account or will not tell you what they are doing to get you to rank in Google then run for the hills. If your site gets blacklisted for bad SEO behaviour your URL will be stripped from the index with a slim chance to return or rank again.

What do you think about the Australian digital industry? I would love to hear your thoughts.

© Digital Marketing Lab Blog

Written By: Teresa Sperti

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • LinkedIn
  • MySpace
  • YahooMyWeb
  • TwitThis
  • StumbleUpon
  • Technorati
  • Reddit
  • Yahoo! Buzz

7 Australian Social Media Examples & Case Studies

Monday, October 26th, 2009

With social media usage exploding in Australia, many Australian organisations are seriously considering social media to support the achievement of marketing objectives. And whilst the creation of Facebook fan pages and a Twitter account springs to many minds there is so much more opportunity out there.

This post provides a collection of social media examples from Australia to showcase some of the campaigns that have circulating our shores over the past 6 – 9 months and to inspire many more to come.

Tourism Queensland’s – Best Job In The World
The launch of a global campaign to find a caretaker of paradise island in Queensland saw Tourism Queensland generate over 203 million euro’s worth of PR globally from a spend of 570,000 euro’s. The competition drew 34,000 video entries from over 200 countries.
View more about the strategy

Australian Tourism – Leveraging Specialist Bloggers
To extend its reach on the web Tourism Australia invited leading online opinion leaders to experience Australia. Tourism Australia aims to work with these key influencers to drive the desire in others to travel to Australia through positive word of mouth commentary.
View more about the strategy
View one of the posts

Sportsgirls Forum
Sportsgirl have stood up and taken note of the social shopping trends overseas and built their own online forum. Since its launch 3 months ago the forum shows very strong engagement and interaction and is definitely worth a mention.
View more about the strategy
View the forum

Childcare Chat
With all of the previous bad PR circulating ABC Learning, ABC has launched an online forum to enable parents to share experiences and knowledge. This is definitely one of the more risky concepts given the negative high profile image of ABC Learning, however it demonstrates that the brand is willing to actively solicit conversations in an open forum about its brand whilst also providing a platform for peer to peer advice and knowledge to be shared.
View more about the strategy
View the forum

Wrigley’s 5 Gum Launch
Wrigleys launched its new 5 gum chewing gum with an integrated campaign including various formats of social media including Twitter, Flickr and YouTube. It seems from results some social channels were more successful than others – but with over 15,000 viewers viewing YouTube video’s it is not a bad effort.
View more about the strategy
View their YouTube channel

Virgin Blues Tweet Sales
Virgin Blue trialled a new sales channel by offering 1000 $9 flights through Twitter to celebrate its 9th birthday. Flights were snapped up during the first day of the sale.
View more about the strategy
View more about the results

Borders Online Chain Story
Borders in-conjunction with James Patterson launched the worlds first chain story. James Patterson wrote the first and last chapter with aspiring writers and fans called on to write the remaining 28 chapters. A unique way to tap into the community, the campaign drummed up publicity on Fairfax and News Limited. Not to mention coverage on Radio National, ABC Radio Melbourne and Radio 2UE.

View more about the strategy

This is obviously just a sample of some of the social media examples in Australia. If you know of others please share them below.

© Digital Marketing Lab Blog

Written By: Teresa Sperti

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • LinkedIn
  • MySpace
  • YahooMyWeb
  • TwitThis
  • StumbleUpon
  • Technorati
  • Reddit
  • Yahoo! Buzz

14 Quick Australian Digital Trends

Monday, August 24th, 2009

They just keep coming and coming. Although I try to compile quarterly updates on useful statistics from the Australian digital market, I have stumbled across some that are just so interesting that I had to share them. So here you go, some juicy digital trends and statistics I have found over the past 4 weeks.

Australians Digital Consumption
1. In a recent Telstra survey completed by 1200 Australians, 25 percent cited ‘surfing the internet’ for entertainment as a way of trimming their spending in these tougher economic times. - IT Wire

2. However statistics show a contradiction to the above, particularly with younger adults. According to Lifelounge’s annual Urban Market Research internet usage by those aged 18 – 30 dropped over the past 12 months, with those questioned spending an average of 8.6 hours a week on the web, down 30 minutes on last year. - Digital Media

Social Media
3. Nearly 9 million Australians visited a social networking site in June, making it one of the most popular content categories on the Web. – ComScore

4. Facebook was the most visited social networking destination with more than 6 million visitors and grew by 95 percent from the previous year. MySpace Sites ranked second with 3.5 million visitors, up 5 percent. – ComScore
5. Twitter witnessed the most substantial growth, surging to 800,000 visitors in June, up from just 13,000 visitors a year ago. - ComScore

6. Orkut also grew substantially: 252,000 visitors, up 607%. – ComScore

Search
7. ‘Bing’ was the second most searched product or service on Google’s Australian site, falling second only to ‘Twitter’. – Searchology Event
8. According to Google Australia the top 10 retail searches this year are, Kmart catalogue, Target catalogue, IKEA Australia, Coles Online, Bunning’s, Fantastic furniture, Sportsgirl, Good Guys, Rebel Sports and Crazy Johns. - Smart House
9. The number of advertisers using Google AdWords continues to soar at rapid rates and now the number of Australian advertisers using the services equates to approximately 50,000 advertisers in Australia. - Sydney Morning Herald

Mobile
10. 215,000 smartphones were sold in the June quarter, compared to just 32,200 phones sold in the same quarter during 2008 - Smart Company
11. More than a quarter of Australian mobile users have now accessed the mobile internet, according to the Sensis eBusiness Report - Digital Media
12. The Sensis eBusiness report found 25% of all respondents had purchased a ringtone, 25% had undertaken mobile banking and 12% had ordered goods and services - Digital Media

Advertising
13. For the June quarter in Australia, search and directory increased 19% sequentially. General and display ads were up 10%, while classifieds decreased 5.9%. - IAB

14. Computers & communications and motor vehicle sectors dominate general display advertising, accounting for 45.5% of spending in the category. Notable up and comer was government spending on display ads, which increased 1.8% year on year to June.- IAB

© Digital Marketing Lab Blog

Compiled by: Teresa Sperti

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • LinkedIn
  • MySpace
  • YahooMyWeb
  • TwitThis
  • StumbleUpon
  • Technorati
  • Reddit
  • Yahoo! Buzz