All a flutter about Twitter Promoted Tweets?

We have all heard the news, Twitter has launched a long awaited revenue/advertising model – Promoted Tweets. The first phase of trials have begun with a handful of brands that have embraced Twitter including Virgin America, Best Buys, Sony & Starbucks to name a few.

But is it the next Google Paid Search, or is everyone getting a flutter about nothing?

How do Promoted Tweets Work?

Without re-gurgitation all of the press circulating about the product, I will highlight some of the interesting innovations they claim to have made with their product (obviously as I have not tested it as an advertiser thus I cannot comment on this from first hand experience).

Promoted Tweets* Ads that form part of the conversation; Twitter’s ethos of building a great user experience has been at the centre of their strategy to date and they have used this to help guide their ad strategy. Rather than disrupt the user experience promoted tweets aim to naturally form part of the conversation. Twitter’s first step is to deliver promoted tweets at the top of search results however overtime Twitter plans to display “relevant Promoted Tweets in your timelines in a way that is useful to you.” – according to Biz Stone

* User Behaviour; Twitter’s promoted tweet system analyses user interaction to help determine whether or not to show these ads to the user moving forward. To quote Biz Stone;
We strongly believe that Promoted Tweets should be useful to you. We’ll attempt to measure whether the Tweets resonate with users and stop showing Promoted Tweets that don’t resonate. For it to resonate with a user they must reply to it, favorite it, or re-tweet it, if not the Promoted Tweet will disappear.

When is it occurring?

I have taken a quick poke around to catch a glimpse of when and how the ads are being triggered. I conducted several searches related to Starbucks and also Virgin America (that users might search on within Twitter) to gain an understanding of when they are featured. In particular however I want to highlight 2 of the outcomes of this experiment;

1. Coffee & Guns – Starbucks Promoted Tweets
One of the most topical issues for Starbucks at the moment is that related to people being allowed to carry guns within their stores. Their Facebook page features a lot of discussion around the topic as does Google news. This is obviously a very topical discussion as a search on Twitter will quickly reveal a lot of Twitter activity – however I note that the ad that is served by the new Promoted Tweets feature is irrelevant.

Twitter Ads

Another topical issue is that of Fairtrade coffee which when searched provides the same irrelevant ads.
This example whilst showing there is more work to do, does present a potential opportunity of the promoted tweet. Topical issues spread through social networks like wildfire. For brand who need to regain their voice in such circumstances like the “guns issue in starbucks” it could provide the platform to connect with their audience and the influencers.

The Verdict

It is obvious that the Twitter ad network is still in its infancy, although given that it has taken this long to develop a revenue model, I am sure the advertising industry was expecting something more exceptional. From the initial searching I conducted across not just Starbucks but other brands, it seems that at best these ads are relevant on a brand basis but not contextually targeted at all.

Unlike search advertising, Twitter’s new ad network has the potential to provide a very unique offering. Its underlying approach makes sense in a social environment ie factoring in user engagement and also attempting to integrate ads in the conversation rather than disrupt the user experience, however more work still needs to be done. In particular as real time search is increasing in size, a real time search strategy will become increasingly important for organisations.

At present 600 million Twitter searches are conducted every month and Twitter needs to provide brands with an opportunity to actively leverage this search volume in a useful way which does not currently exist (from what I have seen). They must do this however whilst building promoted tweets into the natural Twitter stream.

What are your thoughts on Twitters new advertising platform – would love to hear from others on this topic

Continue Reading

Google’s Marketing Toolbox – 20 Free (OR Nearly Free) Google Marketing Products

Blogger Website

In their quest to dominate our entire internet experience, it is no wonder that Google wants to be a 1 stop shop for marketers – given that we pay the bills.

Digital Marketing Lab has summarised the Google tools that we know are out there for marketers to use. If we have missed any please add them below.

Site Resources & Tools

Site Resource and ToolsGoogle Analyticswww.google.com/analytics/

Google Analytics provides a complete website analysis tool to track site performance. Over the years Google has built on the basics to provide a sophisticated web analytics tools which offers conversion analysis, site overlay analysis, custom reporting creation tools and benchmarking along with all of the standard reporting metrics to measure site performance.

Website Optimiserwww.google.com/websiteoptimizer

Website optimizer provides a tool to conduct A/B and multi-variant testing on your website to improve conversion of landing pages. The website optimiser has been built with in-depth but visual/easy to read reporting to make informed decisions based on tests results.

Google Site Searchhttp://www.google.com/sitesearch/

Google site search provides web owners with the ability to create a simple onsite search function to enable users to search onsite content. This is one of the Google products which incurs a charge – however pricing starts from as low as $100 per year.

Google Custom Searchhttp://www.google.com/coop/cse/

Google custom search is a more sophisticated search function which enables websites to aggregate search results from a variety of other sites/sources. This function is free however search results will also appear with paid ads included, however for a fee of $100 per year search results will appear with no ads.

Google Maps Site ResourceGoogle Mapswww.code.google.com/apis/maps/

The Google API for Google Maps allows organisations to plug Google Maps into their websites. The API allows you to customise maps to feature a range of content/information to enhance your users experience.

Google AdSensehttps://www.google.com/adsense

Google AdSense enables website owners to publish relevant advertising content on sites and earn revenue from Google by doing so. The sites added to AdSense are part of the Google Content Network.

Search Tools

Google Toolbarwww.toolbar.google.com/

The Google Toolbar is a browser application which displays the PageRank of the particular page a user is viewing on a site.

Google Webmaster Toolwww.google.com/webmasters/tools/

The Google Webmaster Tool provides you with the ability to view detailed information as to see how Google perceives your site to be performing. The kind of data available includes site errors, top performing keywords your site is ranking for in SERPs and actual positions, internal/external linking data, along with the ability to upload an XML site map.

Google Trend Site ResourceGoogle Trendswww.google.com/trends

Google Trends provides “hot trends” for the top 100 terms searched in the US (so not that useful for Aussies) but it can also provide trends for particular websites across the world. With the tool you can view the growth of Twitter over the past few years and identify similar sites in that category which can lead to new marketing opportunities.

Google Keyword Researchhttps://adwords.google.com/select/KeywordToolExternal

The Google Adwords Keyword Tool provides you with a keyword research tool for both SEO and PPC campaign research. The tool provides keyword volumes for the previous month, plus graphical representation of keyword traffic over the past 12 months.

Google Insights – www.google.com/insights/search

Google Insights provides a tool to gauge keyword trends, determine where the search volumes are more/less prevalent across a given country, the type of content search being conducted ie image / video, local etc and a host of other information.

AdWords Editorwww.google.com/intl/en/adwordseditor/

Whilst the Google AdWords program is a paid resource, the AdWords editor provides an offline campaign tool which makes the creation of PPC campaigns, light work. Once completed the data can be uploaded into your Google AdWords account.

Social Media Tools

Blogger WebsiteBloggerwww.blogger.com

Bought by Google in 2003, Blogger is one of the leading free blogging tools on the market. Blogger provides the ability to upload everything from text to images and videos and even the ability to blog via your mobile phone.

Google Alertswww.google.com/alerts

Google Alerts provides an email alert service based on a query or topic. The alert service can be utilised to identify online reputation issues, track community discussions and even track competitor activity.

Continue Reading